High Sierra Entertainment LLC

Administrative Contact

Site: https://highsierraentertainment.com
Email: [email protected]
Phone: 775-399-8589

Effective Date: December 17, 2025

1. Data Security and Information Handling

High Sierra Entertainment LLC (“we,” “us,” or “our”) is committed to protecting the security of your personal information. We implement reasonable administrative, technical, and physical safeguards designed to protect personal data from unauthorized access, use, alteration, or disclosure.

However, no method of transmission over the Internet or mobile networks can be guaranteed to be 100% secure. By using our services or communicating with us, you acknowledge that information transmission occurs at your own risk.

If you believe your information has been compromised or misused, please contact us using the information in Section 9.

2. Privacy Policy & Information We Collect

We collect personal information when you interact with us, including when you register for an event, submit a form on our website, enter a contest or drawing, request information, or communicate with us via SMS/text message.

The types of information we may collect include:

• Name
• Mobile phone number
• Email address
• Event registration details and preferences
• Communication preferences (opted in/out)
• Information voluntarily provided in messages or forms

We may also collect and retain records of consent, including date/time, opt-in source, and consent language, to support compliance and auditing.

3. How We Use Your Information

We use collected information to:

• Send event confirmations, reminders, and updates
• Provide customer service and respond to inquiries
• Send operational or informational messages
• Send marketing messages only if you have opted in
• Improve our services and communications
• Comply with legal and regulatory obligations

We do not sell or rent personal information.

4. AI-Assisted Communications (Including Outbound SMS)

To improve response times and service quality, High Sierra Entertainment LLC may use automated and AI-assisted technologies to support inbound and outbound communications, including SMS/text messages.

AI-assisted systems may be used to:

• Send confirmations, reminders, and updates
• Provide automated replies and customer support
• Route inquiries to appropriate team members
• Assist with scheduling and operational messaging

AI systems operate under defined rules and oversight and are not authorized to sell or misuse personal data.

5. Explicit Non-Sharing of Information (A2P / 10DLC Compliance)

We may share information only with trusted service providers necessary to operate our services (such as SMS delivery platforms). These providers are required to protect your information and may not use it for their own marketing.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Opt-Out Instructions (SMS)

You may opt out at any time by replying:

STOP, END, QUIT, CANCEL, UNSUBSCRIBE, UNSUB, or ARRET

After confirmation, you will no longer receive SMS messages unless you explicitly opt back in.

7. Data Retention

We retain personal information only as long as necessary to provide services, maintain compliance records, resolve disputes, and meet legal requirements.

Deletion requests will be honored where feasible and permitted by law.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Continued use of our services constitutes acceptance of the revised policy.

9. Contact Information

High Sierra Entertainment LLC
Website: https://highsierraentertainment.com
Email: [email protected]
Phone: 775-399-8589

Required Compliance Statement

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.